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OUR POLICIES

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Satisfaction & Support

We want every experience with Pure Sea Garden to feel effortless and enjoyable. If you ever have a question or need a hand with your order, we’re here to help, quickly, easily, and with care.

 

Shipping & Delivery

We carefully package every order so it arrives safely. Delivery times depend on your location, and you’ll always get tracking info so you can follow your order every step of the way.

 

Professional Orders & Partnerships

If you run a spa or wellness studio, or work as a wellness professional, we offer special formats and support to make your treatments shine. Curious?

Visit our Wellness Professionals page to learn more.

 

Returns & Exchanges

We’re proud of our products, but we get it - sometimes things don’t go as planned. If there’s ever an issue, we’ll work with you to make it right. Our goal is to keep the process simple and stress-free.

 

Payment & Security

Shopping with us is safe and secure. We accept all major payment methods, and your personal info is protected with industry-standard encryption.

 

Product Care & Storage

To keep your mineral and natural products pure and effective, store them in a cool, dry place away from sunlight. A little care goes a long way in preserving your rituals.

 

Privacy & Data

Your privacy is important to us. Any information you share during your order or partnership registration stays secure and will never be shared without your permission.

 

FAQs

Got questions about your order, shipping, or partnerships? Check out our CUSTOMER CARE  section, or just reach out - we love helping our community.

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TERMS & CONDITIONS

Effective Date: 1/01/2026

Welcome to Pure Sea Garden. By accessing or using this website, purchasing products, or engaging in any partnership with Pure Sea Garden, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.

Terms & Conditions – Summary

By accessing or using the Pure Sea Garden website, you agree to our Terms & Conditions. These terms govern the use of our website, the purchase of our products, and any professional or partnership relationships.

All product information, pricing, and availability are subject to change. Orders are processed securely, and delivery timelines are provided as estimates. Use of our products and website content is subject to applicable laws and intended purposes.

Pure Sea Garden retains all intellectual property rights related to its brand, content, and products. Liability is limited to the maximum extent permitted by law.

For full details, please review our complete Terms & Conditions.

1. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree, please do not use this website or purchase our products.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner consistent with all applicable laws and regulations. You shall not:

  • Use the website for fraudulent, harmful, or unauthorized purposes

  • Interfere with or disrupt the website’s operation

  • Copy, reproduce, or distribute content without prior written permission

 

3. Product Information & Availability

Pure Sea Garden strives to ensure that all product descriptions, images, and other content are accurate. However, we do not warrant that product descriptions or other content are error-free. Product availability may change without notice, and we reserve the right to discontinue or modify products at any time.

4. Pricing & Payment

All prices listed on this website are in US dollars and are subject to change without prior notice. Payment is required at the time of order. We accept the payment methods listed on our website. By submitting payment, you represent and warrant that you are authorized to use the payment method.

5. Shipping & Delivery

Shipping timelines are estimates and are not guaranteed. Risk of loss passes to the customer upon delivery. Pure Sea Garden shall not be liable for delays or damages caused by carriers or shipping circumstances beyond our control.

6. Returns & Exchanges

All returns, exchanges, or product concerns are handled in accordance with our Policies. By placing an order, you acknowledge and agree that Pure Sea Garden’s liability is limited to replacement, exchange, or refund at our discretion, subject to compliance with our Policies.

7. Professional Partnerships

For professional orders and spa partnerships, all products, pricing, and offers are subject to eligibility, verification, and availability. Partnerships are governed by the terms outlined in the Wellness Professionals section and any additional agreements signed between the parties.

8. Intellectual Property

All content, including text, images, logos, graphics, and trademarks, are the property of Pure Sea Garden or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Pure Sea Garden shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, products, or services, even if advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold harmless Pure Sea Garden, its affiliates, officers, and employees from any claim, liability, loss, or expense (including legal fees) arising out of your use of the website or violation of these Terms.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, United States of America. Any disputes arising from these Terms or the use of this website shall be resolved exclusively in the state or federal courts located in Wright County, Minnesota.

12. Changes to Terms

Pure Sea Garden reserves the right to modify these Terms at any time. Updated Terms will be posted on this page, and continued use of the website or purchase of products constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us at:
contact@pureseagarden.com
 

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PRIVACY POLICY

A legal disclaimer

The information provided on the Pure Sea Garden website is for general informational purposes only. While we strive to ensure that all content, product descriptions, and information are accurate and up to date, Pure Sea Garden makes no representations or warranties of any kind, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the information, products, or services contained on this website.

Our products are intended for external use only and are not intended to diagnose, treat, cure, or prevent any medical condition. The content on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before using any new skincare or wellness product, especially if you have a medical condition, allergies, or sensitivities.

Pure Sea Garden shall not be liable for any loss, injury, or damage arising from the use of this website or the use or misuse of any products purchased through it, to the fullest extent permitted by law. Individual results may vary.

This website may contain links to third-party websites for convenience or informational purposes. Pure Sea Garden does not endorse and is not responsible for the content, accuracy, or privacy practices of such external sites.

By using this website, you acknowledge and agree that you do so at your own risk and that you are solely responsible for compliance with applicable laws and regulations.

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Privacy Policy - the basics 

Pure Sea Garden respects your privacy and is committed to protecting your personal information.

We collect only the information necessary to process orders, communicate with you, and provide our services. This may include your name, contact details, shipping and billing information, and payment details, which are handled securely by trusted third-party providers.

We do not sell, rent, or share your personal information with third parties, except as required to fulfill your order or comply with legal obligations.

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the site. You may adjust your browser settings to manage cookie preferences.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time, and any changes will be posted on this page.

If you have any questions, please contact us at: contact@pureseagarden.com

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